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Cover of the April 2026 report From SaaS to Systems of Action

From SaaS to Systems of Action

From systems of record to systems of action. Repricing underway. Selectivity rising.

Foreword

  • Software demand remains strong, but generic SaaS is being repriced
  • Value is shifting from access (seats) to outcomes, usage, and results
  • AI is enabling software to execute workflows, not just support them
  • Capital continues to flow but into fewer, more differentiated platforms

From systems of record to systems of action. Repricing underway. Selectivity rising.

First page of the report: From SaaS to Systems of Action

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